Conversation Designer

Permanent role Christchurch based Dynamic team environment ABOUT JADE
People first. Live for the future. Dare to be different. These three values underpin everything we do at Jade. We never lose sight of people, their potential, and the innovative ways they can achieve that potential through technology.
Our commitment to our customers’ future success defines us. Through passionate employees like you, we’re always looking for new ways of combining the power of People, Data, and Software, to make technology meaningful and accessible. This approach enables our customers to evolve in the fields of customer engagement, retention, and business efficiency.
Our employees love coming to work because we’re always working on something innovative and inspiring, and we can’t wait for more people like you to join us.
ABOUT THE ROLE
The Jade Experience Design Team has a position available in Christchurch for an entry to intermediate level Conversation Designer. This is an exciting role with the key purpose to design compelling conversational experiences across text, speech and digital avatars. You will have the ability to work collaboratively with clients by influencing future bots through the recommendations made from an insight-led approach.
Key responsibilities include:
Define, design and deliver exceptional User Experiences through conversational channels (voice and text)
Research and recommend tools and best-practice to maintain Jade’s reputation as a leader in conversational interfaces
Manage personal work schedules and the assignments of design work
Collaborate with key stakeholders to assure that designed solutions are useful, useable and desirable
Collaborate with technical teams to assure that solutions are delivered in a technically appropriate fashion
Estimating and scheduling

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