TBI Health was created with a simple idea: to help people with pain, illness, or injury. TBI Health has come a long way since it began its journey in 2001, from 2016 we partnered with Southern Cross & together we are passionate about ensuring our clients get the right help, at the right time, to get them back on track & living meaningful lives.
We are known to offer an attractive work environment to support staff wellbeing and growth. Our current focus is to continue our work on introducing new services for our staff to become involved in and ultimately, help enhance their careers.
It is also important to TBI Health to continue having an equity focused workplace culture where staff feel supported, enriched, & valued. As a NZ owned company, we position ourselves as a Te Tiriti partner and have an ongoing commitment to health equity for Maori. Join us on this transformational journey of delivering tailored and quality healthcare service which meets the needs of our diverse Aotearoa.
About the mahi (role)
Work in a unique and one-of-a-kind Administration position in the rewarding health sector.
The advertised position sits within the Contracts Administration team and is an integral part of our company. While our clinicians look after delivering high-standard treatment to our patients and provide updates to the treatment funders, our Contracts Administration team oversees all clinical contracts and continuously works on improving our contract administration processes.
As a permanent, full-time Contracts Administrator your responsibilities will include:
Ensuring contracts are correctly set up, allocated invoiced, and reporting completed.
Work with the team to develop and maintain operational processes and contract summary sheets.
Field enquiries from providers, subcontractors, and funders.
Work alongside clinical contract leads to train and upskill knowledge of providers and clinic/service administrators where appropriate.
As this role allows flexibility to work in an i.e. work from home on some days and work from a local New Plymouth office to ensure you feel connected and build relationships with clinicians and other parts of the business. Our Contracts Administration team is geographically spread across all parts of the country. Our team stays informed, organized, and well connected — all in one place with the help of Microsoft Teams setup. We strive to communicate clearly in form of regular meetings and have a very supportive environment.
Please note that if selected for the role, you will be required to attend training. Once your training is completed, work from home option is available for some days.
About You
This fast-paced , and busy role will be suitable for someone who has an interest in health sector administration roles and is passionate about growing their administration career in that direction.
We ensure staff receives a thorough orientation and support to help them succeed in this role. However, we have identified certain competencies and skills which you could bring to this role . These include:
Previous experience in the health sector environment/ knowledge of ACC can be advantageous
Previous experience in an administration position
Demonstrate a strong work ethic and high integrity
Computer savvy
Strong problem-solving and analytical skills
Work well in a team environment
Communicate with all stakeholders professionally at all times
Prioritise well to manage a busy workload
Have great self-discipline when working from home
Benefits of joining TBI Health
For your shared passion and commitment to TBI Health, we have the following to offer you:
Extensive orientation
Subsidised Health Insurance with Southern Cross including promotional offers (when working 20+ hours a week)
Wellbeing allowance is currently valued at $250 if you are employed for 20 hours or more per week or $100 for employees who work under 20 hours per week.
Birthday Leave (must be employed for 20 or more hours to qualify).
Employee Assistance Programme
Comprehensive internal training programmes and support
Attend several training sessions during the year focused on teaching how to incorporate Maori tikanga in your role appropriately.
Work from home and support to achieve work-life balance
How to apply
Applications close 22nd of November 2024
Please include a cover letter with your application. All correspondence will be kept strictly confidential.
We welcome applications from a diverse range of candidates who meet the skills and qualifications criteria for the advertised role. Should you be successful in your application, we will contact you to organise an interview. At that time, you will have the opportunity to inform us of any cultural or any other diversity needs you may have so we can support you appropriately during the interview process.
Please contact Lynne Mackenzie for further information on 027 557 ******
Please note: We will screen applications and invite suitable applicants for interviews before the advertised closing date. It is, therefore, likely that we may fill the role before the closing date. So, if you feel that our job advert is that unique work opportunity you have been looking for, please contact us as soon as possible to express interest in the role.
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