Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Collections OfficerAbout our roleYou'll be part of a team who is motivated to learn and develop themselves while being backed 100% by a Manager who is passionate about the wellbeing and happiness of their team!As a credit controller you'll have the opportunity to really make this role your own, push the boundaries, and get seriously involved to align with business strategy and drive great outcomes. You'll do this using your rapport-building, negotiation and sound decision-making skills along with your solutions-focused outlook. You will provide support to our customers who are in the early stages of the collections process with the aim of having genuine conversations and asking the right questions in order to get them back on track. We support flexible and hybrid working, and offer up to two days working from home following the initial training period.What are we looking for from you?Experience in collectionsSound computer literacy including Microsoft OfficeExcellent written and verbal communication skillsFirm and organized work ethicThe ability to work both autonomously and as part of a teamStrong attention to detailThe ability to work under pressure and to deadlinesPeople first @ AvantiYou matter to us! We are the company that you enjoy coming to work with, and where you know you are contributing to a bigger, amazing picture. We do celebrations, whether that's at our monthly Rewards & Recognition morning tea or cultural celebrations where we love any excuse for a shared lunch or morning tea. We like to have fun, and all our teams enjoy time together over lunches, coffees, and activities as well as our company-wide social events and fun challenges.How much impact and influence can you have? We are a company on a strong growth trajectory. We've experienced significant growth in the last 5 years and this will continue towards achieving our exciting strategy. With growth comes change, and we have projects on the go constantly as we embrace change and growth, and look to be even better. This role is critical to our business, and unique in the collections space as we manage the end-to-end collections process in-house. We don't outsource when the debt gets too old or too hard, and by working with our internal specialists we can make sure that the right thing is done for the customer each and every time. This is your chance to work your way up that Collections ladder!You'll get a great salary package, but there's more to a rewarding job than that. We encourage you to drive your development and career journey with tools such as our online learning platform, cross training around the business, and ongoing open discussions with your Manager about your future.Giving back with AvantiWe give back to our community through quarterly Eat My Lunch's, and support of Duffy Books where our team have the opportunity to visit our awesome partner school to give books to the kids. Oh, and every team member is entitled to an annual Volunteer Day too where you can get paid for spending time on or in a cause close to your heart. Cool, right?Your wellbeingIf you are happy and fulfilling your potential, while feeling supported, valued and empowered, then that's a win for us! Our weekly fruit deliveries and membership with Healthy Food Guide is there for you to feel good from the inside out as you enjoy recipes and meal plans, health and wellbeing tips and advice, personalized specialist advice, competitions and more.Ok, great, but now what?You're still reading, so hopefully that means you're interested in us and you may be about to Google us. What you'll find is an authentic, value-driven, kiwi owned and operated finance success story. 30 years young with an exciting future ahead – now is a great time to join us! Our journey is one of continuous improvement, so curious, proactive and motivated change makers this is where you will thrive.If you're excited about this ad, then we're excited to see your application. Please check out our video as it's a really great view of who we are, and hit apply now to start the conversation.Our Talent team can't wait to talk to you!
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