Client Support Officer | Computershare | New Zealand
This is a hybrid position primarily based in Auckland. We're committed to your flexibility and wellbeing, and our hybrid strategy gives you the option to work remotely for some of your working week.
About the Role
This is a great opportunity for a Client Support Officer to join our Client Support team. If you're looking for a job that challenges you and gives you opportunities to grow, you've found the right role. Computershare Issuer Services (CIS) is the division within Computershare responsible for providing administrative services to clients and their individual security holders. The Client Support Officer works within the team and will be allocated specific tasks to support the delivery of all transactions and responses to client queries.
Responsibilities
Ensure that the client service is consistently delivered within service level agreements, whilst maintaining quality and consistently performing tasks at a high level.
Responding promptly to client enquiries through various forms of communication such as phone/video calls, emails, or any other written correspondence.
Collaborating with internal stakeholders to deliver a better service to the clients and build strong relationships.
Keeping up-to-date with current business activities to enhance your knowledge and understanding of the industry.
Identifying and assessing risk factors related to a particular situation or activity.
What will you bring to the role?
Excellent verbal and written communication skills when dealing with both internal and external stakeholders.
Strong computer literacy – ability to work on different systems quickly and accurately.
Highly developed organisation skills, time management, and attention to detail.
A positive attitude and logical approach to work.
Ability to work independently and take responsibility for assigned tasks.
A desire to learn and be challenged.
If this sounds like a role and organisation you'd love to be part of, apply today!
Rewards designed for you:
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get-togethers to helping you invest in your future.
Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow.
When applying, state you found this job on Pangian.com Remote Network.
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