Job Description:
Advance Auto Parts is seeking a dedicated and confident Client Relations Associate to join our team in Hamilton, Waikato, NZ. This part-time entry-level position is perfect for someone looking to kickstart their career in client relations.
Responsibilities:- Build and maintain strong relationships with clients by providing excellent customer service and support- Handle client inquiries, complaints, and feedback in a professional and timely manner- Collaborate with internal teams to ensure the delivery of high-quality products and services to clients- Develop and implement strategic plans to enhance client satisfaction and retention- Identify new business opportunities and work towards expanding the client base- Assist in organizing and attending client meetings, presentations, and events- Keep accurate records of client interactions and transactions- Stay up-to-date on industry trends and competitor activities to provide insightful recommendations to clients
Requirements:- 1 year of experience in a customer service or client relations role- Excellent communication and interpersonal skills- Strong organizational and time-management abilities- Creativity and strategic planning skills for problem-solving and relationship-building- Ability to work independently and as part of a team- Proficiency in Microsoft Office and CRM software- Bachelor's degree in Business Administration or a related field preferred
Benefits:- Gym membership- Medical coverage- Company transportation
Working Environment:Advance Auto Parts is committed to providing opportunities for unlimited personal and professional growth. We value diversity and inclusion in our workplace and strive to create a supportive and inclusive environment for all employees.
Deadline to Apply:April 22, 2024
Equal Opportunity Statement:Advance Auto Parts is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law. We welcome applicants from all backgrounds and encourage a diverse and inclusive workforce.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.