Description: Marsh?is seeking candidates for the following position based in Christchurch:Case ManagerWhat can you expect?Wellnz , a part of Marsh, has an opportunity for a self-motivated, talented individual experienced in ACC Case Management or any other case management, looking for something different, where they can put their excellent case management, communication, negotiation and relationship building skills to use.
Wellnz?is a leader in human risk consultancy.
We work closely with our employers to support their people with: injury management, return to work support for non-injury factors (illness, mental health), injury prevention, early intervention and other wellbeing services.
Due to growth, we are open to passionate, experienced and values-driven talent.
Join our team to help Kiwi's to thrive every day and make a difference to our clients and their whanau.
What is in it for you?This is an exciting opportunity for a motivated Case Manager looking for something different, where they can put their excellent case management and relationship building skills to great use.
Marsh strongly believes in "Feeling comfortable bringing your whole self to work is a fundamental right of every colleague".
We offer the following benefits to our colleagues so they feel valued each day at work: - A competitive market salary with annual performance reviews Matched KiwiSaver up to 4%Corporate Discount programmeSubsidised Southern Cross Health insurance and access to MyCare (for the best Doctors)Life and Salary Continuance insuranceWellbeing programmes and Wellbeing DaysAnnual flu VaccinationsFruit basketsModern CBD officesGreat team environment with energetic and supportive colleaguesFlexible working opportunities for the right candidate supporting work/life balance to suit your needs and oursOpportunity to learn and grow as a professionalPaid parental leaveAdditional Lifestyle LeaveVolunteer Leave We will count on you to:Manage a portfolio of client cases of work injury claimsManagement of injury claims to meet the Client Service Level Agreements, ACC Audit Standards, legislation and Wellnz's commitment to qualityProviding day to day coordination of a claims management support teamSet clear expectations on what can and cannot be supported under the ACC LegislationPromote a healthy and safe working environmentIdentify new business opportunities Ensure a high standard of customer service to injured employees is achieved and maintained in accordance with the Code of Claimant RightsDevelop effective and efficient working relationships with your clients Regular progress reportingFoster positive H&S practicesContinually work towards professional development and maintain a competent practice What you should have: Experience in injury rehabilitation case management or complaints, dispute resolution and claims management experience Negotiation skills and conflict resolution experience highly regardedRelevant tertiary qualifications in business and/or rehabilitation or health related discipline or relevant working experienceThorough knowledge and understanding of the ACC Accredited Employer Programme (AEP)Strong clinical and ACC Legislative knowledgeCommitment to the philosophy of a case management model of practiceProven effective communication, interpersonal, relationship and leadership skillsExcellent written and oral communication skills with the ability to communicate effectively, including delivering unfavourable newsStrong customer service skills and people-first focusedSensitivity to equity, culture and disabilitiesKeyboard skills in Microsoft Word, Outlook and ExcelProven time management and organisational skills, including the ability to prioritise to meet deadlines and work under pressureSelf-motivation, energy and confidence to work independentlyCompassionate team player with an ability to be solution focusedAbility to travel domestically on occasionAre you Ready to Join?