Description :Wellnz is seeking to appoint a Case ManagerWhat can you expect?Wellnz, now a part of Marsh, is seeking a talented individual with experience in Claims Management or Case Management. As a leader in human risk consultancy, we are dedicated to supporting our clients with injury management, return to work support, and overall wellbeing services.This is a unique opportunity for a passionate and values-driven professional to make a difference in people's lives.What you can expect :A flexible working environment, allowing you to choose where you work up to three days per weekA supportive team culture with energetic colleaguesOpportunities for professional growth through leading training and development programmesWe will count on you to :Manage a portfolio of cases on behalf of our client, ensuring compliance with Client Service Level Agreements and ACC Audit StandardsPromote a healthy and safe working environment while maintaining high standards of customer service in accordance with the Code of Claimant RightsConduct regular client contact to discuss claims and foster effective working relationshipsKeep management informed about progress and ongoing client relationshipsCommit to your professional development and maintain a competent practiceWhat you need to have :Proven experience in Case Management or Claims Management, preferably from a Government body or insurerStrong knowledge of ACC legislationRelevant tertiary qualifications in business, rehabilitation, or a health-related disciplineExcellent communication, interpersonal, and leadership skillsStrong customer service orientation and negotiation skillsProficiency in Microsoft Word and effective time management abilitiesWhat makes you stand out :Sensitivity to equity, culture, and disabilitiesSelf-motivated, energetic, and confident in working independentlyA commitment to the philosophy of a case management model of practice
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